BestGamblingSites
HomeOnline Casinos Bet365 Casino Review

bet365 Casino Review for UK Players in 2024

Jonathan Lamb
Author: 
Jonathan Lamb
18 mins
December 20th, 2023
Ad Disclosure

Bet365: Casino Overview

Bet365 Casino offers an assorted menu of slots, Live Dealer games, card and table games, and original content. The payout rate is above-average and players have a chance to win various jackpots. Players can access the site on both desktop and mobile with 24-hour access to Live chat and other support channels.

🎩 Casino Name:

Bet365

🕹️ Games Offered:

Slots, card games, table games, video poker, jackpots, Live Dealer, Bet365 Originals

💸 Max Jackpot

£100,000

💰 Payout Percentage

96.12%

⌛ Payout Times

1-5 business days

💰Supported Banking Options

Visa, MasterCard, Maestro, PayPal, Google Pay, Apple Pay, Trustly, Paysafecard, Click to Pay, Wire transfer

📱 Supported Devices

Desktop and mobile

🖥️Supported Languages

English, Spanish, Japanese, Italian, Dutch, Danish, German, Russian, Chinese, + 12 others

💰Minimum withdrawal

£5

⌛ Withdrawal Timeframe:

1-3 days

🔒Responsible Gambling Measures

Deposit Limits, Reality Checks, Self-Exclusions, Time-Outs

🎧 Customer Support:

24/7 Live Chat, email, phone, post

👷‍♀️ Casino Owner

Denise Coates

🗓 Established

2000

📋Licences Held

British Gambling Commission; Malta Gaming Authority, Gibraltar Gambling Commissioner, + several US licences

📊 Casino Software

PlayTech, NetEnt, Play’n GO, Microgaming, Push Gaming, + more

✅ KYC Process

Identity and address verification

⚽ Social Gaming

/

🎲 Other Betting Products

Sports, Fantasy

To compose this Bet365 review, we considered different aspects of the online casino. To start things off, we examined the licensing details; Bet365 is available in many European countries and some US states thanks to its local and remote gambling licences. Bet365 is regulated and licensed by the UK Gambling Commission in the UK, but it holds several other gaming permits from international regulators. The minimum deposit for UK players is set at £5. Currently, newly registered players are eligible for a welcome bonus — for each £10 deposit, players get 50 Free Spins.

Bet365: Pros and Cons of Bet365

Below is a list of the main highlights regarding the positives and negatives of Bet365.

  • High-quality casino games
  • Various casino promo deals
  • Good choice of payment methods
  • Reliable cashout policy
  • Great mobile app

Perfect for…

  • Jackpot seekers – Bet365 Casino offers dozens of jackpot games.

  • Players looking for free spins – Many of the promos at Bet365 award free spins.

Bet365: Rewards, Promotions and Bonuses

At Bet365, enthusiasts will find a great variety of casino bonuses and promo offers that give out various rewards. However, these offers come with certain benefits as well as drawbacks.

  • Most offers have a low minimum deposit requirement
  • No code is required to claim bonuses and promos
  • Welcome offer awards 50 free spins — more than other UK online casinos
  • Many sportsbook offers in addition to casino bonuses
  • The offers are available on mobile as well as on desktop

Bet365 Bonuses and Promotions

The selection of Bet365 bonuses stacks up well against competing offers on the market.

Bet365 Casino Bonus

Details

Bonus T&Cs

Bet365: Deposit £10 & Get 50 Free Spins

Deposit and stake £10 on any casino game

Available on select games; spins need to be played through before withdrawing any winnings

Betway Casino: Deposit £10 and Get 100 Free Spins

Available only on debit card deposits

Offer is valid for 7 days and can be used only on Big Bass Bonanza

Betfred Casino: Stake £10 and Get Up To 200 Free Spins

E-wallet and prepaid card restrictions; iOS restrictions

Available on select games and valid for 7 days

Reward Programs

Poker lovers will be happy to hear that they can earn points and rewards while playing real-money poker games. New Bet365 players are automatically enrolled in this programme, without any specific preconditions.

Bet365 Poker Loyalty Club

Up until 2022, Bet365 ran a Poker Loyalty Club, which has since been shuttered. That is not to say the site will not reactivate this club in the future.

Other Promotions

Besides the Welcome Offer, players can explore a variety of other Bet365 promotions — showcased in the table below.

Promo Name

Qualifying Deposit

Promo T&Cs

Tuesday's Stick or Twist: 20 Free Spins every Tuesday

£50

Valid for 3 days; no wagering requirements

Spinsback Thursdays: up to 50 Free Spins

Play a minimum of 10 spins on qualifying slots and have at least £10 in losses

Valid for 7 days; no wagering requirements

Saturday's Super Spin Roulette Golden Chips: up to 20 Golden Chips

£100 stake on Live Super Spin Roulette

Valid for 3 days; wagering requirements apply

Sunday's Free Spins Escalator: up to 50 Free Spins

£50 on eligible slots

Valid for 3 days; no wagering requirement

Open an Account on Bet365

To access the game library at Bet365 or claim one of several casino offers, users will first need to sign up with a new account. This is a quick and seamless process, as you’ll see from the steps described below.

Step 1: Open the Official Casino Website & Start the Registration
Step 2: Fill Out the Registration Form
Step 3: Verify Your Account

Banking, Deposit and Withdrawal Methods with Bet365

This table shows all available Bet365 payment providers available to players in the UK.

Deposit Method

Min Deposit

Min Withdrawal

Fees

Visa

£5

£5

None

MasterCard

£5

£5

None

Maestro

£5

£5

None

PayPal

£10

£10

None

Paysafecard

£5

£5

None

Trustly

£5

£5

None

Click to Pay

£5

£5

None

Wire Transfer

£100

£5

None

Is There a Minimum Deposit to Bet at Bet365?

The minimum deposit at Bet365 is set at £5. There are, however, two exceptions — PayPal and Wire Transfer. The minimum amount you can deposit with PayPal is £10, while bank transfers require a more substantial deposit of £100. There are no fees imposed on these transactions and nearly all deposits are processed instantly. PayPal deposits may take up to 24 hours to process, while bank deposits can take anywhere between 2 and 10 days.

Bet365 Deposit Options

The sections below provide detailed descriptions of each of the available deposit methods.

Visa

Visa, as well as MasterCard and Maestro, are viable payment methods only when they are debit cards. Credit cards are not accepted at UK casinos, so you’ll need to have a Visa debit to deposit at Bet365. The minimum Visa deposit is £5, while the maximum is set at £20,000. These deposits are processed instantly and don’t incur any fees.

MasterCard

To deposit with a MasterCard debit, you’ll need to transfer at least £5 to your Bet365 account. The maximum amount you can add to your account with MasterCard is £20,000. Regardless of whether you deposit a minimum or maximum amount, the operator doesn’t charge a fee. The transactions are completed instantly.

Maestro

If you have a Maestro debit card, you can deposit as little as £5 or as much as £20,000. Both these deposits will be processed instantly and you won’t be charged a fee on your deposit.

PayPal

When depositing with PayPal, the minimum limit is higher — £10 — and the maximum limit is lower, at just £5,500. The upside to PayPal deposits is that they are fee-free and provide more anonymity, but the downside is that they take up to 24 hours to process.

Paysafecard

Paysafecard is a prepaid payment card that offers the convenience of complete anonymity. The minimum amount you can deposit at Bet365 with this card is £5 and the maximum is £770. Besides being secure, these transactions are also instant and don’t incur fees.

Trustly

As a digital payment method, Trustly is a great option to deposit at Bet365. There are no fees and the deposits are processed instantly. The minimum Trustly deposit is set at £5. For details about maximum deposit limits contact customer support.

Click to Pay

Click to Pay is another popular payment solution when depositing at Bet365. The minimum amount you can deposit with this method is £5 and the maximum is £5,000. The absence of fees and instant processing are other qualities that make this payment option a good choice.

Wire Transfer

Possibly the least popular deposit method, wire transfer transactions have a high minimum deposit requirement and take longer to process. Users need to deposit a minimum of £100 via wire transfer, but they can transfer as much as £100,000 at once. However, these deposits need 2 to 10 business days to process.

Depositing Funds to Bet365

You need to follow 3 simple steps to deposit at Bet365.

Step 1: Find the Banking Page
Step 2: Choose to Deposit
Step 3: Choose a Method & Enter the Payment Details

Bet365 Withdrawal Ease and Options

Withdrawing from Bet365 is just as easy as depositing money. There is a limited choice of withdrawal methods but you won’t go wrong whichever one you choose.

Debit Cards

Visa, Maestro, and MasterCard debit cards are all eligible withdrawal options. The minimum amount you can withdraw with each of these is £5 and the maximum is £20,000. There are no fees on debit card withdrawals and transactions are completed between 1-3 banking days.

Visa Fast Funds

Visa Fast Funds offers the fastest withdrawals; each of these transactions is completed in under 2 hours and users don’t have to pay any fees. Minimum withdrawal is set at £5 and the maximum amount you can withdraw is £20,000.

PayPal

PayPal withdrawals are also quite fast, processed within 24 hours. The minimum withdrawal is £10 and the maximum is £5,500. No fees apply.

Wire Transfer

Withdrawing to a bank account is also surprisingly quick and doesn’t take more than 24 hours. The minimum withdrawal is £5 and the maximum is set at £100,000, without any fees.

Here’s How to Withdraw Money from Bet365

To withdraw from Bet365, all you need to do is follow a few steps.

Step 1: Check Your Balance & Navigate to the Bank Section
Step 2: Choose a Withdrawal Method
Step 3: Input the Amount You Want to Withdraw

How Long Does It Take to Withdraw Money from Bet365 Before It Hits My Account?

Bet365 withdrawals are usually processed within 24 hours. However, the actual payout time will largely depend on your payout provider. PayPal and wire transfers are quite quick and deliver the funds within a 24-hour timeframe. Debit card withdrawals need 1 to 3 business days to complete — the exact time will also depend on the bank that processes the transaction. Overall, you won’t have to wait more than 3 days to receive your Bet365 winnings.

Tip: PayPal is arguably the most convenient payout option for UK players as it allows flexible maximum and minimum limits, charges no fees, and has a suitable withdrawal turnaround time.

Bet365: Casino Games Review

The Bet365 platform is well-stocked, offering multiple different categories of casino games.

  • Good selection of Bet365 Originals, i.e. original games
  • Wide range of slots from reputable providers
  • Both fixed and progressive jackpots are available
  • Dedicated poker section
  • Excellent selection of Live Casino games

Originals

In the Originals category, you’ll find casino games developed exclusively by Bet365. Among the 80+ titles, users will find differently-themed slots and jackpots. The number of reels, lines and RTP for each game is available through the info button.

Originals

Bet365

Betfair Casino

William Hill Casino

Number of games

80+

None

None

Slot Games

The slots make up the majority of the game selection at Bet365. There are more than 300 titles to choose from, supplied by reputable providers such as Microgaming, Playtech, Push Gaming, and others.

Slot Games

Bet365

Betfair Casino

William Hill Casino

Number of games

300+

200+

100+

Tip: Not all slots have a demo function, meaning if your favourite slot has no demo function, you must deposit at least £5 to play.

Card Games, Table Games & Video Poker

The selection of card games is quite limited; in this section, you can find just over 20 titles. There are a few variations of blackjack, baccarat, and poker, with the RTP for each given in the game’s description. The video poker category is also a little underwhelming, with only 5 titles.

Card/table Games

Bet365

Betfair Casino

William Hill Casino

Number of games

50+

20+

20+

Jackpots

With 100 different options, the jackpots section at Bet365 definitely doesn’t disappoint. However, the best thing about this selection is that it only includes progressive jackpots, so the prize pool of each is constantly increasing, giving players a chance at a substantial win.

Jackpots

Bet365

Betfair Casino

William Hill Casino

Number of Games

100

19

50

Poker

Even though there’s a limited selection of poker, Bet365 makes up for this with the dedicated poker section. Here, players can enjoy Cash and Twister games, buy chips for one of multiple poker tables, and claim various promotional offers and rewards.

Poker

Bet365

Betfair Casino

William Hill Casino

Number of games

20+

20+

9

Live Casino

The Bet365 Live Casino offers a variety of roulette, blackjack, baccarat, and Sic Bo games, as well as Live Game Shows and Live Poker. The games are supplied by providers like Playtech and Evolution.

Live Casino

Bet365

Betfair Casino

William Hill

Number of games

140

40+

80+

Bet365: Design and Layout

The Bet365 Casino boasts a simple and elegant design. The platform is easy to navigate, seeing as the games are all divided into categories. Adjusting the setting in your player’s account is easy as well, but there are some pop-up ads that might divert your attention.

Who Is Bet365 Best for?

Bet365 is an ideal destination for inexperienced casino players. It’s easy to navigate, offers a wide, but not overwhelming, selection of games, and has a convenient banking policy.

  • User-friendly interface
  • Easy registration process
  • Different game options, categorised appropriately
  • Fast and secure payments
  • Good customer support

Does Bet365 Have an App?

Bet365 has developed mobile apps for both Android and iOS; they are free to download from Google Play and the App Store.

Bet365 Casino Android App

The Bet365 Casino mobile app has a 4.2 out of 5 rating on Google Play with over 100.000 downloads, which attests to its popularity. The app is regularly updated so make sure your smartphone or tablet is, too, to ensure optimal performance.

Bet365 Casino iOS App

The Bet365 iOS app is compatible with iOS iPhones and iPads powered by iOS 14.0 or a later version of Apple Inc.’s mobile OS. The app has an identical rating to the Android app (4.2 out of 5), which points to the same-level quality of both apps.

Bet365 Desktop Overview

The Bet365 desktop platform is even simpler to use than the mobile apps. It’s quick to load and navigating between different categories is very straightforward. The Search bar is there to help users find specific titles. Apart from the web-based desktop software, Bet365 has no native desktop app available for download.

Bet365 Customer Service Details

There are a few ways to get in touch with Bet365 customer support:

  • 24/7 Live Chat, available directly on the website

  • Email at [email protected]

  • Via phone at +800 12 365 365

Brand

Live chat

Email

Phone

Bet365

Yes, 24/7

[email protected]

+800 12 365 365

Betfair

LIve chat, virtual chat assistant

N/A

N/A

William Hill

Chatbot, live assistant

[email protected]

08705 181715

  • Timely live chat responses
  • Professional support agents
  • Fast solutions of queries and issues

Tip: If you want fast but concise answers to common issues, use the Bet365 live chat. If you want a more comprehensive explanation, contact the site via email or phone.

Bet365 Customer Satisfaction in the UK

UK customers are generally satisfied with the services offered by Bet365. However, there have been some complaints alongside all the positive feedback.

Bet365 Reviews from Trustpilot

On Trustpilot, Bet365 has a rating of only 1.3. The positive reviews praise the quality, the high RTP of the slots, and the quick withdrawals. The majority of complaints were regarding slow responses from customer support, delayed payments, and unexplained account limits or closure.

Bet365 App Store Reviews Online

On the App Store, Bet365 has a rating of 4.7/5 stars. Most users praised the quality and usability of the mobile app, while the complaints were mostly related to the slow loading times and problems with withdrawing funds.

Bet365 Safety & Security for Gamblers

We examined several aspects of the online web-based platform on desktop and on the mobile app to determine the level of safety Bet365 Casino provides.

  • Licensed by the UK Gambling Commission
  • Implements SSL encryption
  • Collaborates with renowned and secure payment providers

Tip: To avoid any delays after registering, complete all verification procedures Bet365 requires. Visit your account and check if there are any additional safety features you can utilise, such as a unique question.

Bet365 Responsible Gambling Measures

On the platform, players have access to various Bet365 Responsible Gambling measures to help them play moderately. A few of the safe gambling tools players can use are the following:

  • My Activity: allows players to keep track of their gaming activities

  • Deposit Limits: the ability to limit the deposits on an hourly and daily basis

  • Reality Checks: notifications to alert you how long you’ve been playing

  • Time Out: temporary exclusion that allows you to take a break from gambling

  • Self-Exclusion: remove yourself from the platform indefinitely or permanently

  • Access to various helpful organisations

Bet365 KYC Process

The KYC process at Bet365 requires the following documents:

  • National ID

  • Passport

  • Driving licence

  • Birth certificate

  • Utility bill

  • Payslip

  • Bank statement

Anything Hidden in the Terms and Conditions with Bet365?

Bet365 has a comprehensive Terms and Conditions policy, where everything is explained in sufficient detail. While researching for this Bet365 review we didn’t find any problematic aspects of the platform, fine print, or hidden terms.

Bet365: Owner background

The founder and current majority owner of Bet365 is Denise Coates. She started the Bet365 online sportsbook in 2001, which expanded and became the Bet365 platform we know today. Denise’s brother, John Coates is also a shareholder and serves as joint CEO of the company. The company has been run by the same owners since the day it was established.

Alternative Casino Sites to Bet365

Online casinos are very popular in the UK market, so naturally Bet365 has quite a few competitors. The lists below showcase some of the standout features of the two main competitors in the domain of casino gaming — Paddy Power and Unibet.

Paddy Power Casino

  • 98.77% payout percentage

  • More than 1,000 casino games

  • Desktop app includes additional games

  • No deposit bonus

  • Practice Play option available

Unibet Casino

  • More than 130 jackpot games

  • New games are constantly added to the platform

  • High-quality live games provided by Evolution Gaming

  • Low betting limits on the slots

  • Games are regularly tested by independent auditors

We also have a comprehensive review of Unibet Casino.

Is Bet365 a Good Choice for You?

Bet365 has a lot to offer to UK players — an impressive game selection, a welcome casino bonus, and many additional promotions. In addition, it provides access to 24/7 support, a range of payment methods, and many Responsible Gambling tools. It’s a secure platform that’s easy to handle, which makes it beginner-friendly. Overall, it’s a great and worthwhile online casino.

Responsible Gambling

At BestGamblingSites.com, responsible gambling is a core value. We believe that gambling should be a fun and enjoyable activity, conducted with mindfulness and discretion. That's why our selections only include casinos committed to ethical practices and fair play.

We urge players to establish personal boundaries on time and funds spent, and to seek assistance if gambling becomes a concern. Our site provides resources and tools to help maintain a balanced approach, ensuring that the excitement of online gaming remains a positive experience. Visit our responsible gambling guide to learn more about enjoying online casinos responsibly or contact one of the organizations in the table below if you feel you or someone close to you may be experiencing gambling-related issues.

Responsible Gambling Organisations and Charities in the UK

OrganisationContact Details
BeGambleAwareLive chat: www.begambleaware.com; Freephone 24-7 Helpline: 0808 8020 133
Gamblers AnonymousEmail: [email protected]; Phone: 0330 094 0322
National Problem Gambling ClinicEmail: [email protected]; Phone: 020 7381 7722
Gordon MoodyEmail: [email protected]; Phone: 01384 241292
NHSVisit: 69 Warwick Road, London, SW5 9HB; Phone: 020 7381 7722; Email: [email protected]
GAMSTOPOfficial Website
GamCareCall free: 0808 8020 133

FAQs

What is Bet365?
Is Bet365 Good for Casino Play?
Does Bet365 Offer Bonuses?
How Fast Can You Withdraw Funds on Bet365?
Does Bet365 Offer PayPal Deposits & Withdrawals?
How Many Slots Does Bet365 Offer?

Related Content

  • Betway has been one of the most prolific online betting brands available to UK players ever since its launch in 2006. Betway is as safe as it is fair, regardless of whether you access it via desktop or mobile, which is why we take a closer look at it in this Betway review.
    December 20th, 2023
  • BetUK offers a wide selection of casino games, catering to the preferences of different players. Whether you’re a high roller or a traditional gambler, you’ll find something at BetUK that piques your interest. With RTPs ranging between 95% and 99.5%, you can expect generous odds and a fair chance to win.
    December 20th, 2023
  • BetVictor, besides being known as a leading UK sportsbook, also has a casino section where UK players can explore real money online casino games such as slots, table games, and live dealer games. Users can either play on the website or download a mobile app for Android and iOS.
    December 20th, 2023
  • As one of the best-known and most reputable sportsbooks in the UK, Betfred offers various promotions to new and existing players.
    December 10th, 2023

Author

Jonathan Lamb
Jonathan Lamb is not just an ordinary writer; he's a passionate player who has turned his love for the game into words. With years of experience both at the table and behind the screen, Jonathan has honed his skills in the world of gambling, making him a trusted voice in the community. As a dedicated contributor to BestGamblingSites, he crafts insightful content that guides, educates, and entertains readers. Whether it's the latest strategies, game reviews, or industry trends, Jonathan's deep understanding of the gambling world ensures that his readers are always in the know. When he's not penning down his thoughts, you can find him trying his luck at the nearest casino, always in search of the next big win.